Imagine two parents, Jenny and Elena. They’re similar in many ways. They both have four-year-olds. They both want to help their children get ready for kindergarten. They both read to their children every night. But there’s a difference: Jenny and …
Five years ago, Google executives were curious: Why did some Google teams perform well, while others stumbled? They hoped, by getting to the bottom of this question, to improve team performance and thus further boost the company’s already impressive achievements. …